Client Resources, Inc.
Overview
I’ve been with CRi since January 2015. Working in the Solutions center was a fantastic opportunity to work with many teams, companies, and a variety of projects. Being a relatively small team, I was able to get my hands dirty in several different roles and skills as well.
Senior Lead User Experience Designer
Tasks
- Plan and conduct user research
- Synthesize user research findings in presentations, persons, journey maps, etc.
- Create mockups and high fidelity prototypes for consumption by stakeholders, developers, QA, and for use in user validation testing
- Plan and conduct user validation testing using interactive prototypes
- Create style guides and atomic design systems
- Meet, present, and collaborate with stakeholders, developers, and customers
- Design/Developer handoff
- Developer review
Tools
- Sketch, InVision, Zeplin, Figma
- Jira, Confluence, Azure DevOps
- Adobe Creative Cloud Suite (XD, Illustrator, InDesign, Photoshop)
- Microsoft Word, PowerPoint, Excel
- Zoom, GoToMeeting, Teams (used for team communication, but also used in user research and validation testing)
Other
- Agile methodologies
- Sprints, sprint planning, retrospectives, backlog refinement, story writing
- Accessibility (WCAG 2.0)
Web developer
Tasks
- I was the sole resource with in depth WordPress experience, so I became the developer and designer for 3 WordPress projects
- Custom CSS, child themes, custom plugins and PHP
- Utilized WP Engine for hosting and support
- I would occasionally provide snippets of CSS for our front developers to utilize
QA Tester
Tasks
- I would occasionally step in to support our QA team by manually testing user stories and following pre-written test scripts
- I would write bugs and defects, providing steps to recreate
Accessibility Evangelist
Tasks
- I research, defined, evangelized, and executed our companies Accessibility practice
- I created accessibility report templates and score cards to be used for each project
- I worked with developers to test and define accessibility best practices, and helped research the technical decisions required to execute
Team leader
Tasks
- I would often be asked to lead team meeting or events
- Help plan team building activities and events
- A resource available for the team members to confide in
- I would often give presentations demonstrating our projects or extra activities, and step in to present topics that others were not available for
Complete Project List
Arvest Bank
- Arvest Go – mobile app – UX research and design
- Arvest Share – blog website – UX design and WordPress devleopment
- Arvest Central Mortgage Company – customer website and account management portal – UX design
- Arvest Central Mortage Company Business Partner Portal – mortgage portfolio management website – UX design
- Arvest Balance Eraser – customer account management portal – UX design
- WACO Title – customer website and custom calculators – UX design and WordPress development
NEI Global
- Client Portal – employee transfer management portal – UX research and design
- Tranferee Timeline – employee portal – UX research and design
WorldView
- Healthcare documentation app – UX design
Mutual of Omaha
- MoONet – enterprise hardware management website – UX design
First National
- FNBO – mobile app – UX research and design
- FNTS – managed server app and website – UX design
CoreLink
- CoreLink Interp Configurator – enterprise website – UX design
PCL Construction
- CraftWorks worker web portal – UX design
- CraftWorks management desktop app – UX design
Air Methods
- Air Ambulance Request app – UX design
Meta Bank
- My Prepaid Balance – mobile app – UX design
- Faster Payments/Line of Credit – website – UX design
BOCATC
- Website UX Assessement
From Now On
- Game day experience mobile app – UX advisor
Other
- Organ transplant app – UI mockups for sales proposal
- Festival app – UX research and mockups for sales proposal
- EV conversion controller interface app – UI mockups for innovation project
- CRi website – UX design and development
Contact Me
Think we’d be a good match? Let’s chat!